Behavioral Health Initial Intake Outreach

The goal of this study is to help patients get seen sooner for behavioral health appointments by informing them about group therapy options, which allow more patients to be seen at once, often more quickly than 1:1 therapy. We will test whether messages describing the benefits of group therapy might encourage more patients to sign up for group therapy, thereby shortening patients' time to beginning therapy.

Inclusion Criteria: * Patient is age 18 years or older * Patient is referred for outpatient behavioral health psychotherapy services at Geisinger * Patient has a scheduled behavioral health intake appointment * Patient is eligible to receive pre-appointment messages through MyChart and/or SMS