Demographic Data Collection in Healthcare

Collecting and using sexual orientation and gender identity (SOGI) data are the keys to systematically assessing and addressing the health and healthcare needs of sexual- and gender-diverse (SGD) people across all domains of life. This multilevel, mixed-method study will develop resources and study strategies for implementing SOGI data collection in state-operated Public Health Offices that provide a wide range of health and social services to racially, ethnically, and geographically diverse communities in urban, rural, and frontier communities of New Mexico. Study findings will be pertinent to other states and healthcare settings interested in illuminating the nature and extent of disparities and adverse health outcomes for SGD people, encouraging patient-centered care, and advancing equity-focused evidence-based interventions to eliminate long-standing disparities.

Inclusion criteria for NMHealth/PHO professionals in Aims 1 and 3: * Being age 18 or older; * Current employment at NMHealth/PHO of at least six months at 20 hours per week or more; * Being proficient in English to complete study instrumentation and informed consent; and * Being able to provide informed consent. Inclusion criteria for NMHealth/PHO professionals in Aim 2: * Being age 18 or older; * Current employment at NMHealth/PHO at 20 hours per week or more; * Being proficient in English to complete study instrumentation and informed consent; and * Being able to provide informed consent. Inclusion criteria for PHO patients in Aim 1: * Being age 18 and over; * Being proficient in English or Spanish to complete study instrumentation and informed consent; * Being able to provide informed consent; and * Having used PHO services within the last six months. Inclusion criteria for PHO patients in Aim 2: * Being age 18 and over; * Being proficient in English or Spanish to complete study instrumentation and informed consent; * Being able to provide informed consent; and * Having visited a PHO in the past month.