Care COMPASS Study

This is a prospective, single-arm, mixed-methods pilot study at a single academic medical center to observe the impact, feasibility and acceptability of an AI Care Companion tool on activation and confidence among patients with chronic disease attending outpatient care.

Inclusion Criteria: * Age: Legal adult (18+) * Existing diagnosis of Diabetes Mellitus Type 1 / 2 and/or hypertension who have had at least two outpatient visits in the prior 12 months. * Scheduled in-person clinician appointment for follow up of Diabetes Mellitus -----Type 1 / 2 and/or hypertension within the next 4 months * Anticipate ongoing care with their current clinic for at least one month following their clinic visit for this research study. * Able to contact their health care team as needed (by telephone, messaging or other) in the 2 weeks following their clinic visit. * Able to read and write in English * Has an active patient portal account * Current user of smart phones. * Access to wifi or internet Exclusion Criteria: * Patients with emergency or acute medical issues arising at their scheduled appointment * Pregnancy (based on self-report or medical records), * Any other medical condition or other reason- as determined by the principal investigator or designee - that may affect participant involvement, study procedures or data collection * Participants who have already participated in this study. * Participating currently (or in the last 6 months) with a clinical trial of a health coaching intervention.